Contact us

We have offices around the country. We can be contacted through email, phone and by post.

Children's Services Support Centre – Watford

Action for Children

3 The Boulevard
Ascot Road
Watford
WD18 8AG

Phone: 01923 361 500 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Click here to find us on a map.

 

For donating, fundraising and volunteering enquiries please contact our Supporter Services team:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Or via our online contact forms: donatingfundraising or volunteering

 

For fostering enquiries please contact our fostering advisors:

Phone: 0845 200 5162 (open 9.00am to 5.00pm, Monday to Friday)

Email: fostering@actionforchildren.org.uk

Or via our online contact form

 

For adoption enquiries please contact our adoption advisors:

Phone: 0845 355 5533 (open 9.00am to 5.00pm, Monday to Friday)

Email: adoption@actionforchildren.org.uk

Or via our online contact form

 

For policy and campaigns enquiries please contact our policy and campaigns team:

Email: campaigns@actionforchildren.org.uk

Or via our online contact form

 

For job application and recruitment enquiries please contact our Recruitment Service:

Phone: 01582 692 511 (open 9.00am to 5.00pm, Monday to Friday)

Email: recruitmentservice@actionforchildren.org.uk

 

For press and media enquiries please contact our Media team:

Contact us by using our list of media contacts.

 

For website and social media enquiries please contact our digital team:

Email: digital@actionforchildren.org.uk 

 

For HR, payroll, accounts payable and finance please contact the following:

Phone: 01923 361500 (Open 9:00am to 5:00pm, Monday to Friday)

 

For any other general enquiry please contact our Customer Support team:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

 

For pension scheme benefit enquiries:

Email: pensions@actionforchildren.org.uk

Children’s Services Support Centre – London

Action for Children

10 Great Queen Street
Holborn
London
WC2B 5DG

Phone: 020 312 40600 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Click here to find us on a map.

Scotland

Action for Children Scotland

City Park
368 Alexandra Parade
Glasgow
G31 3AU

Phone: 0141 550 9010 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Click here to find us on a map.

Wales (Cymru)

Action for Children Wales (Gweithredu dros Blant)

St David's Court
68A Cowbridge Road East
Cardiff
CF11 9DN

Phone: 02920 222 127 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Click here to find us on a map.

Northern Ireland

Action for Children Northern Ireland

10 Heron Road
Belfast
BT3 9LE

Phone: 02890 460 500 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Click here to find us on a map.

Making a complaint

We welcome all comments and feedback about the way we work.

If you have had a good experience with us, we'd love to hear from you. However, if you would like to discuss a complaint, we aim to resolve it as quickly and efficiently as possible in a personal, fair and confidential way.

Please contact us on:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: ask.us@actionforchildren.org.uk

Or write to us at:

Action for Children
3 The Boulevard
Ascot Road
Watford
WD18 8AG

If you have a concern about our Fundraising activities, you can find further information by reading our Fundraising Complaints Procedure. Our fundraising promise can be found here.

If you would like to know more about making a complaint about our services to children, young people and families, you can read further about our Complaints Procedures - Services.

I have concerns about a child

We cannot undertake investigations into specific cases of child abuse. If you have concerns about a child you should contact either social services or the police. For more information read Worried about a child.


Any messages we receive that raise child protection issues will be forwarded to the police or social services.

More information on how to report child abuse can be found on the government website: https://www.gov.uk/report-child-abuse