Simran has been volunteering for Action for Children for 6 years. She first found out about us when she fled from her abusive husband and found herself raising two young children alone. She was too afraid to go out but needed support, particularly for her daughter, Jothyi, who has moderate learning difficulties. Read Jothyis' story here.

"I wanted to volunteer because of the support the charity provided me when I needed it – I wanted to give something back to show my appreciation"

young girl painting NCH branding

Once her children were at school, Simran started volunteering with us once a week, providing information and an advocacy service for parents, many of whom have children with disabilities.

Simran helps parents apply for benefits they are entitled to, with form-filling and making phone calls, and assists those whom English isn’t their first language. She signposts parents to other charities that can help with housing issues and debt, such as the Citizen’s Advice Bureau (CAB), which she also volunteers for.

“It’s very rewarding. People say to me, ‘You have experience, why don’t you get a paid job?’, but I tell them this job is more rewarding than going into paid employment.

“I’ve been there. It’s very hard to accept your child has disabilities and parents often don’t want to accept there’s something wrong with them - it’s overwhelming. But so many parents have said to me I’ve helped them because I can really understand them. Parents know it’s not just a job for me.

"It’s also been good for my personal development and has helped to build my confidence up"


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