Working through coronavirus - Flintshire family project

Posted by / Thursday 28 May 2020 / Families Young people
flintshire team

This is our Flintshire Family Project team, who are now working remotely according to government guidelines. They've been working hard to keep crucial lines of communication open with the families they support across the county.

The project works with children, young people and their families who have suffered trauma in their lives, and they provide counselling and therapy services depending on the issue being faced. Coronavirus has meant that the team have had to quickly adjust to social distancing and isolation measures to continue this critical family service.

Pam Pritchard, Practice Team Manager said: ‘We are now offering one-to-one sessions by telephone, Skype and Microsoft Teams. Skype and Teams are good for whole family work and we have been able to work with young people using art and crafts and storytelling. We are now looking at how we could do some small group work with our young people and support groups for parents.

‘The project is ensuring that we are meeting as many of the needs as possible either by giving advice and guidance or information about other services when necessary. These are very difficult times with young people and families living in environments where there is challenging behaviour, domestic abuse, parental mental ill health and loss - the stress of which is contributing to the risk of family breakdown.

'We have adapted our service to not only support the families we are currently working with but by liaising with partner agencies we are able contribute to a whole package of support. Staff are coming up with new ideas all of the time by listening to what the priorities are for our families.'

‘Through fundraising we have been able to provide equipment for children and young people who have been struggling to access their education and have partners who have been able to provide us with foodbank vouchers. I’m extremely proud of how the team has adapted to this hugely challenging change of circumstances for everyone by maintaining a really high level of service to the families they proudly serve.’

We are working hard to keep 99% of our services open and it wouldn't be possible without our incredible staff.

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